Return, Refund & Exchange Policy

At DIGITAL YOUNG ENGINEER PRIVATE LIMITED , we take pride in delivering quality products. However, if you receive a damaged or incorrect item, we’re here to help.

Eligibility for Return, Refund, or Exchange:

The item must be damaged or wrongly delivered.

You must raise a request within 7 days of receiving the product.

The product must be unused, in its original packaging, and accompanied by proof of purchase.

How to Initiate a Return or Exchange:

To request a return, refund, or exchange:

Email us at communication@digitalyoung1.com within 7 days of delivery.

Include your order number, a clear description of the issue, and photos of the damaged or incorrect product.

Our support team will review and get back to you with the next steps.

Important Notes:

Returns or exchanges are not accepted for reasons other than damage or incorrect product.

Refunds, if approved, will be processed and credited  to your original payment method within 5–7 business days after the return is received and verified.

In case of an exchange, we will ship and delivered  the replacement item within 12 days

Shipping Policy

At DIGITAL YOUNG ENGINEER PRIVATE LIMITED, we strive to deliver your orders quickly, safely, and efficiently.

Order Processing:

All orders are processed within 1–2 business days (excluding weekends and holidays).

You will receive a confirmation email with tracking details once your order is shipped.

Delivery  Time:

Delivery usually takes 7–12 business days depending on your location.

Contact Us:

For any shipping-related queries, please reach out to us at communication@digitalyoung1.com